
What to Say Instead of “Good Job”
Leaders consistently underestimate the power of positive reinforcement. Most employees can remember the last piece of criticism they received in vivid detail. Many struggle to

Leaders consistently underestimate the power of positive reinforcement. Most employees can remember the last piece of criticism they received in vivid detail. Many struggle to

A few years ago I worked with a company that would not let me use the word failure. Not in a workshop, not on a

Every executive team I work with wrestles with the same tension: Am I too far above the work, or too deep in it? Step back

I was on a plane recently, sitting next to a senior Deloitte consultant. She asked what I do, and we got into a conversation about

This has been a long time in the making. On May 12, it’s ready to be shared. I’m excited to share my forthcoming book Connected Culture:

So much of the AI conversation in corporate America right now stresses what we can eliminate and make more efficient. The news headlines perpetuate this

Most leaders experience loneliness and isolation. In reality, there is a limit to the level of transparency leaders can display. Leaders can’t be completely open

The new year can feel full of potential, with many of us embarking on something new. Examples include: cultivating a new habit, goal, or intention

It frequently takes 10 or more years for academic research to become prevalent in the business world. That is far too long. The result? Businesses

Imagine a leader who creates a negative environment for those around them. A leader who demonstrates low emotional intelligence skills. A leader who is known
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