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Leaders consistently underestimate the power of positive reinforcement. Most employees can remember the last piece of criticism they received in vivid detail. Many struggle to remember the last time a leader genuinely recognized something they did well.
Evidence-based perspectives on leadership, culture, organizational psychology, and the human systems that drive performance.
My daughter Ella just landed the lead in her school play. Driving her in the next morning, I expected excitement. Instead she said, “Mom, I’m[...]
Leaders tell me all the time, “I really want people to be honest with me. Just tell me the truth.” Then someone does. What happens[...]
If you’re exhausted despite delegating constantly, there’s a good chance you aren’t actually delegating the part that matters most. Tasks leave your desk. Decisions don’t.[...]
Imagine you’re on a flight that hits hard turbulence, and the pilot comes over the intercom: “This turbulence is really scary, and I’m not sure[...]
When you got promoted, you believed the job was to have the answers. It made sense. For your whole career, that is what got you[...]
Leaders consistently underestimate the power of positive reinforcement. Most employees can remember the last piece of criticism they received in vivid detail. Many struggle to[...]
A few years ago I worked with a company that would not let me use the word failure. Not in a workshop, not on a[...]
One of the most common misconceptions in leadership is that agreement is evidence of alignment. A leadership team can spend hours discussing an important decision,[...]
Most organizations are still trying to solve engagement the same way: better communication, stronger managers, clearer goals, more leadership training. And yet engagement continues to[...]
https://www.youtube.com/watch?v=bQwGRYf7L90 Have you ever sat through a meeting where every status was green (and you knew, deep down, that wasn’t actually true? In this debut[...]
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